Brisbane City Council Queensland Urban Utilities

Brisbane in response to covid 19 our brisbane and ipswich reception counters are temporarily closed to customers until further notice. An underground or hidden leak is commonly referred to as a concealed leak. Visit the queensland urban utilities website to confirm if your proposed works involve trade waste.

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Find out more about plumbing and drainage by phoning council on 07 3403 8888 for residential customers or 133 bne 133 263 for business customers 24 hours a day 7 days a week.

Brisbane city council queensland urban utilities. We ve done this to ensure the health and safety of our customers communities and employees. Urban utilities delivers water and wastewater services to customers in brisbane ipswich lockyer valley scenic rim and somerset council areas. Whilst you are responsible for the cost of water lost due to leaks on your property eligible customers can apply for some assistance to help reduce these costs. Changes in rainfall temperature water pressure and ground movement can all cause water pipes to leak or burst.

Urban utilities maintains more than 100 000 fire hydrants across five local council areas including brisbane ipswich scenic rim lockyer valley and somerset. We deliver drinking water recycled water and sewerage services to more than 1 4 million people in south east queensland. Property owners are responsible for the maintenance of the private water and sewer pipes on their properties up to the connection point. We invest around 7 million every year in maintaining testing and renewing hydrants and work with the queensland fire and emergency services qfes to ensure each hydrant is easy to.

We will remove the bees from urban utilities owned meter boxes only. These leaks can be difficult to locate. We are still here to help and encourage you to contact us via our other channels on this page. Are you experiencing a water service interruption.

Urban utilities maintains and operates the water and sewerage services from the network up to the property connection point. Every day brisbane city council works with residents and local communities to help make our city what it is today with a long term vision for the future. Separate water and sewerage account brisbane city council ratepayers receive a water and wastewater account from urban utilities separate to their rate account. If the meter is not owned by urban utilities you can arrange safe removal of the bees by visiting the queensland beekeepers association website.

Unplanned water interruptions usually occur due to a leak or burst in a water main. In the event of a blockage or overflow at your property you should contact a licensed plumber. The first priority is to have the leak fixed by a licensed plumber as soon as possible. Welcome to brisbane city council.

If you find bees in your water meter please do not kill them as native bees are protected.